MAKE IT MATFEN
PERSONALISE YOUR STAY AT THE JEWEL IN NORTHUMBERLAND’S CROWN
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Our magnificent hotel offers a range of ways to elevate your stay into an unforgettable experience.
Once you have booked your overnight stay, a member of our team will be in touch to help you tailor your stay to one that suits you. Distinctive Afternoon Teas in The Orangery, our dedicated tea lounge, and evenings of fine dining in Emerald Restaurant are available, while 18 holes of championship-level golf and a late check-out can also be enjoyed.
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MAKE IT MEMORABLE. MAKE IT MATFEN.
However you choose to tailor your stay, an escape to our remarkable country estate leaves no room for restriction. Select from private chauffeur transfers and access to our helipad area, to harmonious spa treatments and bottles of Laurent-Perrier Champagne on arrival. Exclusive wine tasting experiences can also be arranged in our dedicated Wine Cellar – the choice is truly yours.
£150 for visitors
Helipad Access
Arrive in ultimate style with access to our Helipad. Advanced booking is essential, and co-ordinates for landing are available upon request. This service is complimentary for residents.
Available from £85 per Room
Chauffeur Transfer
We’ll be there to meet you with a warm, friendly welcome from Newcastle Airport or Newcastle Central Station and offer assistance with your luggage. Maximum of 4 people. Included as a courtesy when you book one of our Luxury Rooms or Suites.
Available from £50 per person
Bespoke Wine Tasting
Hosted in our dedicated Wine Cellar, add a thirty minute wine tasting experience with our Head Sommelier, for up to parties of four.
Price Subject to Season
18 Holes of Golf
18 holes of Golf on our Championship Course. Tee times are subject to availability and will be confirmed upon booking.
Price subject to booking
Local Flower Farm Tour
While you enjoy the enchanting aromas of the flowers displayed throughout our hotel, our concierge will be delighted to arrange a chauffeur driven visit to the local flower farm of our floral consultant, Northumbrian Flowers.
Available for £65 per person
Emerald Restaurant Dinner
Enjoy our Emerald Dinner menu, experiencing our finest and carefully sourced ingredients.
Available for £125 per person
60 Minute Facial
Enjoy a 60 minute facial treatment from a luxurious selection. A member of The Retreat team will be in touch to discuss your particular preference for treatment.
Available for £125 per person
60 Minute Massage
Enjoy a 60 minute massage treatment from a luxurious selection. A member of The Retreat team will be able to discuss your particular preference for treatment.
Available for £55 per room
Bouquet of Seasonal Flowers
Arrange a seasonal bouquet of flowers for your arrival, provided by Northumbrian Flowers. You'll find a complimentary bouquet in your room when you book one of our Luxury Suites.
Available for £75 per room
Bottle of Laurent-Perrier Champagne
Enjoy a chilled bottle of Laurent-Perrier Champagne upon arrival, as the official supplier of Champagne at our magnificent country estate. You'll find a complimentary bottle in your room when you book one of our Luxury Suites.
Available for £75 per dog
Dog Charge
We have selected rooms that will accommodate a maximum of 2 dogs. You will receive dog food and water bowl, dog bed, towel and treat on arrival.
Available from £35 per person
Classic Afternoon Tea
Enjoy delicate flavours, delightful hand-crafted sweet treats, a wonderful selection of beverages, and stunning surroundings by taking Afternoon Tea with us. Champagne and Laurent-Perrier options available.
Available for £40 per room
Late Check-Out
Enjoy a leisurely morning and a late check out time of 12 midday, making use of your time to enjoy further our facilities in The Retreat.